Shipping Policy

Shipping Policy Effective Date: 1/18/2025 Welcome to Sharkosmetics! We aim to provide you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy for details about how your order will be processed and delivered.

  1. Processing Time
    • Orders are typically processed within 2-5 business days after payment is confirmed.
    • Processing times may vary during peak seasons, holidays, or due to unforeseen circumstances.
  1. Shipping Rates & Delivery Estimates

We offer the following shipping options:
• Economy Shipping: $3.50 5 to 8 business days
• Free Shipping: Available for orders over $30. Please note that delivery times are estimates and may vary based on your location and carrier delays beyond our control.

  1. Shipping Locations
    • We currently ship to the following regions: USA. 
    • Unfortunately, we do not ship Nationally (yet).
  1. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order through USPS’s website.

  1. Customs, Duties, and Taxes

For international orders:
• Import duties, taxes, and customs fees are the responsibility of the customer and are not included in our product prices or shipping rates.
• Please check with your local customs office for more information.

  1. Shipping Issues
    • Lost Packages: If your package is lost in transit, please contact us at sharkosmetics@gmail.com, and we will work with the carrier to resolve the issue. 
    • Damaged Items: If your order arrives damaged, please email us within 7 days of delivery with photos of the damage for a replacement or refund.
  1. Changes to Shipping Information

If you need to update your shipping address after placing an order, please contact us immediately at sharkosmetics@gmail.com . Changes can only be made before the order is shipped.

  1. Contact Us

For questions or concerns about our shipping policy, feel free to contact us:
• Email: sharkosmetics@gmail.com

 Thank you for shopping with Sharkosmetics!